Error Culture Part II

#omnivore state:: [[completed]]

In my last post I spoke about the idea of Error Culture. In that post I define what error culture. This time I'll talk about when it…

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Highlights

Error culture can start because of internal reason, external reason, or both and are almost always driven by the best of intentions. Error culture starts to happen because we don’t finish the alert process. That is, we set up the alerts, but we don’t indicate why they are important or what to do about them when we’re notified. ⤴️ ^f099d67a

But if the important person doesn’t identify why we need to be notified all that happens is that an alert is set up and NO ONE knows what to do when it fires off. ⤴️ ^e65097e5